Skip to main content
Deskpro Support
Čeština
Bahasa Indonesia
Bălgarski
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语(美国)
영어
Napište Nám
Přihlásit
New to Deskpro Support?
Register for an account
Stay Logged In?
Need a password reminder?
Help Center
Search Labels
"SLAs"
Zobraz
Vše
Znalostní báze
Novinky
Soubory
Připomínka
označen
Go
Výsledky vyhledávání
Znalostní báze
0
Novinky
0
Soubory
0
Připomínka
15
Showing results in Znalostní báze for:
“SLAs”
(0)
Showing results in Připomínka for:
“SLAs”
(15)
Department separation
3Y
Working hours taken into account in escalations OR
SLAs
to be completed by actions
9M
More control over SLA alerts
0s
Adding in "The user has been waiting for..." to Type list for Ticket
SLAs
7Y
Sort SLA's in admin interface
7Y
Include user message in SLA alert email
7Y
Next reply time on an SLA
3Y
Count agent note as a 'reply' for SLA measurement
3Y
Ability to have saved sets of working hours for different
SLAs
3Y
Copy SLA settings
4Y
Ability to pause an SLA
3Y
SLA Filters: set a default view
4Y
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
11M
Set triggers to run based on SLA statuses changing
11M
SLA is completed only when the second agent response when an agent creates a ticket
11M
Showing results in Novinky for:
“SLAs”
(0)
Showing results in Soubory for:
“SLAs”
(0)