We are pleased to announce a new release of the DeskPRO helpdesk platform, build #423.

The following is an automatically generated list of changes in this release:

• IMPROVEMENT tickets ordering by custom fields
• FIX undefined field type in CRM people import
• FIX Add Danish 'Autosvar' bounce subject pattern
• FIX Admin: Tool to convert products to custom field did not work
• FIX typo in server_checks
• FIX typo in AgentActivity report
• FIX snippets in NewTicket
• FIX TicketReplyBox was initialized before Ticket
• FIX Agent: 'Email user' option on new ticket was always checked, even when disabled by default according to admin settings
• FIX Admin: Default value on products was always displayed as the first option
• FIX Error when admin tries to reset their own password
• FIX install checks for image formats support
• FIX CreateTask trigger date
• FIX force users login on ticket actions on portal
• FIX add scheme to urls in ticket
• FIX another way to fix ReplyBox desync
• FIX replace links only within message body
• FIX replace links only within message body
• FIX custom fields not being saved with multiple choices unselected
• FIX broken phrases on portal

This update has been rolled out to all Cloud customers.

If you are using DeskPRO On-Premise, you can update your installation from the admin interface.