Skip to main content
Bahasa Indonesia Bălgarski Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Napište Nám

New to Deskpro Support? Register for an account

Need a password reminder?

Prevent urgency changes by agents - Připomínka / Feature Request - Deskpro Support

New Feature Request
Prevent urgency chan... Připomínka
14

Prevent urgency changes by agents Collecting Feedback

Is there a way to prevent Agents from modifying the Urgency field and have it act as only read-only. 

Comments (2)

Humberto Pomales
We need this too.
Christian
Agreed, only the system should be setting the Urgency based on a time criteria

Přidat komentář

Please log in or register to submit a comment.

Need a password reminder?
New Feature Request
Prevent urgency chan... Připomínka

Štítky

Urgency
Autor
Humberto Pomales
Last update
17. 11. 2023
Category
Functionality