Notification when email queue stops processing - Připomínka / Feature Request - Deskpro Support

Notification when email queue stops processing Collecting Feedback

Terry Cook

The way we currently process incoming emails to the helpdesk is the emails are queued up in a mailbox and Deskpro connects via POP3 to retrieve them and then process them. Every once in a while, the scheduled tasks will stop for one reason or another and the emails will queue up.

Is there any way I can have Deskpro pro-actively notify me if the scheduled tasks stop?

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New Feature Request

Autor: Terry Cook
Last update: 14. 11. 2018
Category: Automations

Notification when email queue stops processing - Připomínka / Feature Request - Deskpro Support

Notification when email queue stops processing Collecting Feedback

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