We are changing the way our Deskpro teams are set up. I'm splitting team A into team B & C. I would like to have a tool (under Admin > Data > Utilities) that allows me to mass update the Team assigned to tickets, based on other criteria.
In our case, I would like to assign from team A to team B if Department = X, and from team A to team C if Department = Y.
Přidat komentář
Please log in or register to submit a comment.