Етикети за търсене - Deskpro Support
Warning / notification to reassign tickets before deleting user
Ability to add a warning / notification before deleting a user in order to reassign any associated t...
For agents to get a notification when a new user is registered
We would like there to be a setting (like a ticket trigger) that send agents email notification when...
For agents to get notifications if their reply has bounced
Would like a way to an agent that their reply did not get delivered (eg. email/trigger), as well as ...
It would be helpful if the subscribe feature available in articles, news and files was also availabl...
Ability to notify admins when Email Rate Limits are reached
When a user sends emails too often (as specified in Setup > Email rate limiting), new messages are r...
We would like to be able to create ticket and web browser notification templates, rather than copy t...
When a particular ticket filter ticket count changes, or increments, an alert can be triggered to ce...
Pending article notifications
We'd like to setup an approval notification for articles so when an article is created in the pendin...
Notifications for when there is a connection issue between Deskpro and our mail server
If the connection between Deskpro and our mail server is broken, can Deskpro notify us about this? O...
Notifications for attachments removed from emails due to file size
Enable notifications for when an attachment is stripped out of an email due to larger file size.
I recall in older versions of Chrome/Deskpro I could see notifications on the favicon in Chrome. I'm...
Missed Chat Notifications
I would like to be emailed if a chat request is missed. Currently there is no way to be notified of ...
Notifications when email attachments exceed the size threshold.
If an email message contains attachments that collectively go over the specified limit, Deskpro will...
Allow News Notifications to be sent out After Publication
Currently, notifications for a New News post are sent up to 2 hours after the publication of the art...
Agent Email Notifications Department Specific
An agent in this DeskPro instance only wants email notifications for tickets in her departments. How...
Getting notification if somebody add a comment to one of the tasks I'm concerned in
If i delegate a task or if there is a task which belongs to my team and somebody comments on it, we ...
Send notification to cc'd participants when ticket owner adds a reply to a ticket created in the portal (and vice versa)
If I create a ticket within the portal as a user and CC a participant in the ticket, the cc'd user d...
Notification when email queue stops processing
The way we currently process incoming emails to the helpdesk is the emails are queued up in a mailbo...
Ability to set an alert when an email has failed to be sent
A way to set up an automatic alert/email when an email has failed to be sent (i.e. is put into the e...
New Tasks Notification shown, even though task has been completed
Even if there are no due or over due tasks for a user, there is still a red notification dot in the ...
Show ticket Status in Notification Area
I often get Agent Notifications in the browser about tickets that have been Resolved; this is not vi...
Push notifications for the DeskPRO mobile apps
Please add mobile push notification for Deskpro Mobile Apps
Initial Response notification from user to agent
I'd like the ability to have the executives to receive an email stating that an email has been ackno...
Ability to send reminders about Tasks as they are Due, rather than Daily
Would like to be able to set a reminder for a task, and have Deskpro email agent 15 minutes before t...
Capability to send custom notifications via notification system API
Capability to send custom notifications to users via the notification system. Use case: we're lookin...
- ← Previous
- Текуща страница
- Страница 2
- Next →