An agent in this DeskPro instance only wants email notifications for tickets in her departments. However, they are still getting tickets for other depts, is there any way to create extra criteria in the notifications set up?
An agent in this DeskPro instance only wants email notifications for tickets in her departments. However, they are still getting tickets for other depts, is there any way to create extra criteria in the notifications set up?
Добави коментар
Моля, логнете се или се регистрирайте, за да оставите коментар.