Етикети за търсене - Deskpro Support
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How do I view the raw email source for a ticket message?
Sometimes it is useful to view the raw message source for a ticket message that arrived via email. D...
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I'm having trouble with outgoing email
This article explains the steps you should take if email sending from Deskpro stops working or has n...
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How do I get started with Deskpro?
The easiest way to get started with Deskpro is to sign up for a free Deskpro Cloud helpdesk trial, a...
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Setting up Departments
What are Departments? Departments are the main organizational structure of your Deskpro Helpdesk an...
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502 Bad Gateway error
Question: The web interface of my helpdesk is just showing a 502 Bad Gateway error. What do I do? ...
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Ability to search inside of attachment like PDF and word and text files
Hello if you can add this ability will find anything that agent want and i am sure many peoples want...
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New Feature: Per-User and Per-Organization Fields
DeskPRO already supports custom fields stored about your users. They work fine if you want to record...
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Escalations in Multi-Brands
Escalations Escalations are a set of predefined actions that are run once a Ticket has been in a ce...