Прескочи към главното съдържание
Bahasa Indonesia Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Свържете се с нас

За първи път в Deskpro Support? Регистрация на акаунт

Нуждаете се от подсещане за парола?
Bug Report Design Feedback
Изпращане Feature Request
Bug Report Design Feedback
Общност
Общност
Изпращане Feature Request
Bug Report Design Feedback
Харесвания
Заглавие / Автор
Статус
Коментари
Активност
0
Be able to mark an email as important
John Monkhouse
16.04.2024 г.
Report
0
0
Brand Information for Snippets
John Monkhouse
16.04.2024 г.
Report
0
1
Merge billing items when merging people or companies
Lieven Embrechts
29.03.2024 г.
Report
0
1
avoid excessive registered users in CRM
Lieven Embrechts
29.03.2024 г.
Report
0
0
To allow mention of agent teams in notes section
Sangeetha Lakshminarayana
13.03.2024 г.
Report
0
0
Display file name in history for 'file' field type
Koen Glotzbach
11.03.2024 г.
Report
0
0
Display file name in history for 'file' field type
Koen Glotzbach
11.03.2024 г.
Report
0
0
Copy a Approval
John Monkhouse
5.03.2024 г.
Report
0
0
Help Center Design - Ability to Expand "Welcome Message" Text Box (for editing)
Allen, Eric
5.03.2024 г.
Report
0
0
Default department per usergroup
Koen Glotzbach
22.02.2024 г.
Report
0
2
Copy a Macro and Triggers
John Monkhouse
16.02.2024 г.
Collecting Feedback
1
0
Help Center: publish calendar with events
Koen Glotzbach
16.02.2024 г.
Report
0
1
Datepicker
Service | Ascoo-ITS
16.02.2024 г.
Report
0
0
Publish guide on search results
Bas Rikkerink
15.02.2024 г.
Report
0
0
Change order of search result tabs
Bas Rikkerink
15.02.2024 г.
Report
0
0
Form condition for fields based on user group
Koen Glotzbach
14.02.2024 г.
Report
0
0
Add 'Review date' option for Guide
Koen Glotzbach
14.02.2024 г.
Report
0
0
Option to auto-expand table in report so it always shows all all values
Koen Glotzbach
8.02.2024 г.
Report
0
0
Sort field values in Reports according to a) order set for the field b) highest number
Koen Glotzbach
8.02.2024 г.
Report
0
0
Allow agent (not-admin) to manage values (options) of specific field
Koen Glotzbach
8.02.2024 г.
Report
1
0
Add option to "Ticket Changed Trigger" (at department level) to remove all existing SLAs assigned from previous department.
Robert Lochen
6.02.2024 г.
Report
0
0
Trigger Suggestions
John Monkhouse
6.02.2024 г.
Report
0
1
Agent Messages Text Entry
Samuel Wolfe
5.02.2024 г.
Report
0
1
Displaying names on agent notes
David Palmquist
29.01.2024 г.
Report
0
1
View Department
John Monkhouse
26.01.2024 г.
Report
0
2
Customer Admin Roles
John Monkhouse
25.01.2024 г.
Report
0
1
Agent login logs - API support
Izsak Szikra
16.01.2024 г.
Report
0
1
Give agent permission to edit values of a specific field
Koen Glotzbach
15.01.2024 г.
Report
1
0
Add 'send (agent) email' action to macro functionality
Koen Glotzbach
13.01.2024 г.
Report
0
0
Create multiple tickets from 1 user ticket submission
Kim Gilmour
11.01.2024 г.
Report
0
0
Mass update Team of ticket via Admin area
Koen Glotzbach
9.01.2024 г.
Report
0
0
Searching/filtering for chats that are not live
Christian Cantinelli
8.01.2024 г.
Report
0
0
Lists for chats that are not live
Christian Cantinelli
8.01.2024 г.
Report
0
3
UNDO....on sending message to customer
Marion Abramo
5.01.2024 г.
Report
0
0
Send a link to the ticket for the user to view via SMS
Staffan Hugemark
15.12.2023 г.
Collecting Feedback
0
0
Voice Broadcasting Request
Gabbi
7.12.2023 г.
Report
0
0
Approval for Helpdesk Articles
Lucas Wood
5.12.2023 г.
Report
0
0
Article/News/Community comment to email
Marion Abramo
1.12.2023 г.
Report
0
2
Option to delete a user without deleting their tickets
Marion Abramo
22.11.2023 г.
Report
0
1
Add label while creating ticket as agent
Jan Gerlach
22.11.2023 г.
Report
0
0
Separation line - font task bar
Shea Manion
20.11.2023 г.
Report
0
2
[UX suggestion] Change label 'Add' to 'Add label'
Koen Glotzbach
10.11.2023 г.
Report
0
2
Add interface to mange Problems, just like you can manage Snippets
Koen Glotzbach
9.11.2023 г.
Report
0
1
Hide messages
Adin Rand
9.11.2023 г.
Report
0
0
Duplicate Detection
Ashley Clark
7.11.2023 г.
Collecting Feedback
0
0
populate organisation field when an agent creates a ticket
Lieven Embrechts
27.10.2023 г.
Report
0
1
Allow incidents/tickets to be raised from Slack
Colin
25.10.2023 г.
Report
0
0
Add option to set default sorting for queus
Koen Glotzbach
24.10.2023 г.
Report
0
0
Locked by Agent Preview
angie
20.10.2023 г.
Report
0
0
Voice - Add Conference Call feature
Lara Proud
19.10.2023 г.
Collecting Feedback
0