Прескочи към главното съдържание
Bahasa Indonesia Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Свържете се с нас

За първи път в Deskpro Support? Регистрация на акаунт

Нуждаете се от подсещане за парола?
Bug Report Design Feedback
Изпращане Feature Request
Bug Report Design Feedback
Общност
Общност
Изпращане Feature Request
Bug Report Design Feedback
Харесвания
Заглавие / Автор
Статус
Коментари
Активност
3
Option to create page sections with H2 and H3 in Guides
Alexander Lloyd Clemons
8.06.2021 г.
Collecting Feedback
0
5
Chat Escalation
Fusako Iwaya
17.06.2021 г.
Report
0
6
Integration of Jira App with Multiple Jira Instances\ Servers
Tain
26.05.2021 г.
Collecting Feedback
0
4
Call Tickets - Show Local Time, if TZ is different from Agents
Zachery Woods
24.05.2021 г.
Collecting Feedback
0
5
Macro Action Option to Add Snippet as a Note
Brandon Skinner
24.05.2021 г.
Collecting Feedback
0
4
Allow to change the number of day outgoing emails retained
Szabolcs Kelemen
24.05.2021 г.
Collecting Feedback
0
6
Hot comment or warning about user or organization
Douglas Martin
24.05.2021 г.
Collecting Feedback
0
5
More options for assigning missed calls & voicemails
Jeff Hauman
12.05.2021 г.
Collecting Feedback
1
3
Let agents confirm certain urgency levels
Trendfire
24.05.2021 г.
Collecting Feedback
0
2
Have the option to make snippets not case sensitive
Koen Glotzbach
11.05.2021 г.
Collecting Feedback
1
6
Ability to add options for the 'remove' option on a ticket
Koen Glotzbach
11.05.2021 г.
Collecting Feedback
0
6
Attachment previews for agents in Deskpro
Samuel Academe
28.04.2021 г.
Collecting Feedback
0
7
Report for Jira linked tickets
Rubina
26.04.2021 г.
Collecting Feedback
0
4
For the approval email approve/reject link to not require a login from approver
Michael Fliderman
22.04.2021 г.
Collecting Feedback
0
1
Allow a parameter for a report that defaults to the currently logged in agent
Glenn Chubaty
6.05.2021 г.
Report
0
2
Visibility of members of a child organization on organization page
Earene Lee
14.04.2021 г.
Collecting Feedback
0
2
Apply triggers based on number of tickets assigned to an agent
ruyan
13.04.2021 г.
Collecting Feedback
0
2
Voice Overflow Queue
Zachery Woods
6.05.2021 г.
Report
0
5
Date range field
Christine Briegmann
9.04.2021 г.
Collecting Feedback
0
4
Voice Operating Hours
Zachery Woods
6.05.2021 г.
Report
1
3
Remove the 'download as csv' and 'print' buttons on dashboard widgets
Toda Tomoyuki
8.04.2021 г.
Collecting Feedback
0
2
Merge ticket trigger criteria
Marion Abramo
8.04.2021 г.
Collecting Feedback
0
5
Change ticket tab order in the agent view
Obrion Staight
6.04.2021 г.
Collecting Feedback
0
6
For agents to get notifications if their reply has bounced
Zachery Woods
30.03.2021 г.
Collecting Feedback
0
1
Limit agent access to Publish sections on agent side as well as in Helpcenter
Christian Behrens
30.03.2021 г.
Collecting Feedback
0
2
Task Lists or Tags
Brandon Williams
24.05.2021 г.
Report
0
7
To have trigger criteria based on agent online/offline status
Rafie
24.03.2021 г.
Collecting Feedback
0
4
Add a timezone field for Organizations
Earene Lee
16.03.2021 г.
Collecting Feedback
0
7
User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login)
Mika Ullgren
15.03.2021 г.
Collecting Feedback
1
3
Manager access to child organization tickets
Christian
12.03.2021 г.
Collecting Feedback
0
2
Display merged ticket messages more clearly
Earene Lee
12.03.2021 г.
Collecting Feedback
0
3
Have variable dropdown lists in alphabetical order or ability to choose order
Conor
11.03.2021 г.
Collecting Feedback
0
1
Show last note on ticket hover
chris o'brien
6.05.2021 г.
Report
0
1
Counting Call Transfers by Agents
Jeff Hauman
10.03.2021 г.
Collecting Feedback
0
10
Clone brands
Evgeniy
8.03.2021 г.
Collecting Feedback
1
20
Message warnings
Lisa Barrett
5.03.2021 г.
Collecting Feedback
0
11
Allow redirects from archived articles to published articles
Natalie Wlock
2.03.2021 г.
Collecting Feedback
0
3
Admins to set ticket filter views globally
Simone Cesana
23.02.2021 г.
Collecting Feedback
0
1
Show Notes seperately from replies on agent UI
chris o'brien
23.02.2021 г.
Report
0
6
DeskPro badly needs a Reply option / Recipients can get spammed with only Reply to All
Alex McCaffrey
1.03.2021 г.
Report
0
18
Ability to change message order and date view in the helpcenter
Robert Tanka
18.02.2021 г.
Collecting Feedback
1
1
Voice - extra options for Voice queue settings
Jeff Hauman
17.02.2021 г.
Collecting Feedback
0
3
Merge History and Search field in top navigation bar
Michael W.
23.02.2021 г.
Report
0
9
Enable smart-parsing of emails forwarded into the helpdesk by users
OJ Olegario
12.02.2021 г.
Collecting Feedback
0
2
The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc
Robert Tanka
12.02.2021 г.
Collecting Feedback
0
4
For agents to get a notification when a new user is registered
Jackie Macapanpan
10.02.2021 г.
Collecting Feedback
0
50
The ability to duplicate department settings/permissions etc
Cristian Gandos
5.02.2021 г.
Collecting Feedback
0
3
Time based triggers for recurring actions
Michael W.
23.02.2021 г.
Report
0
0
Triggers for persons and organisation
Michael W.
23.02.2021 г.
Report
0
1
Ability to save filters for Persons/Organisations
Michael W.
23.02.2021 г.
Report
0