Payment & Renewals
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Deskpro Pricing
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My company is VAT-registered in the EU. How do I get an invoice for On-Premise without VAT?
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I want to buy Deskpro but I need you to send me an invoice
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Can I pay by check?
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I bought a license but entering the code into my On-Premise demo does nothing
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I renewed my On-Premise license and entered it, but Deskpro still says the license is expired
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Is Deskpro available through the UK public sector G-Cloud framework?
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Can you take an ACH payment (US bank transfer)?
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Can I pay you to add a feature to Deskpro?
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How do I update my billing contact details for annual billing?
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Annual billing for Cloud
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What do you charge for maintenance?
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What do you charge for supporting Deskpro?
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How many users can I have?
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Why is Deskpro On-Premise pricing based on a subscription model?
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Managing and extending your Deskpro On-Premise license
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What happens if I want to change the number of agents I pay for?
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Can I buy part-time or 'light' agent licenses?
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Agents seeing License Error even though the license hasn't expired
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Can you send me a quote for buying Deskpro, or an invoice for renewal?
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Do I need to reinstall On-Premise when my trial ends?
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Do you charge for updates to Deskpro?
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What limitations do the trial versions have?
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