Can tickets be put on hold? - قاعدة المعلومات / Deskpro Legacy - Deskpro Support

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Can tickets be put on hold?

Can tickets be placed into pending by one technician to prevent two technicians from replying at once.

Yes.

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الرجاء تسجيل الدخول أو التسجيل لتقديم تعليق.