This guide page covers app functionality provided by Google Workspace, and is not managed by Deskpro.
For any issues or support related to the use of this application, please contact Google Support.
SSO
Google has created their own Pre-integrated SSO application for Deskpro within Google Workspace.
Their guides on how to configure their application are available here
Auto Provisioning
Google Workspace's SSO application also supports Auto Provisioning to provision your users into Deskpro automatically.
This feature uses the Deskpro API and requires an API key. These can be generated from Admin > Apps & Integrations > API Keys.
You may also require an API URL. This will be your helpdesk URL followed by /api/v2, i.e,
https://support.example.com/api/v2 copyTheir guides on how to configure Auto Provisioning are available here
الرجاء تسجيل الدخول أو التسجيل لتقديم تعليق.