The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc - اقتراحات / Feature Request - Deskpro Support

The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc Collecting Feedback

Robert Tanka

If Deskpro is included as a cc on a ticket, a new ticket is started. We would like a check that sees if Deskpro is down as a cc, and if so, does not create a new ticket and instead uses subject matching to add it to the relevant ticket.

أضف تعليق

الرجاء تسجيل الدخول أو التسجيل لتقديم تعليق.

تسجيل الدخول
سجل

New Feature Request

المؤلف: Robert Tanka
Creation date: ١٢‏/٠٢‏/٢٠٢١
Last update: ١٢‏/٠٢‏/٢٠٢١
Publish date: ١٢‏/٠٢‏/٢٠٢١
Category: Tickets

The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc - اقتراحات / Feature Request - Deskpro Support

The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc Collecting Feedback

أضف تعليق

ملصقات