Set replies from specific users as internal notes (via a trigger) - اقتراحات / Feature Request - Deskpro Support

Set replies from specific users as internal notes (via a trigger) Collecting Feedback

Steve, Lam Hang

It would be helpful if we were able to set emails from specific users as notes via a trigger.

We have certain users whose responses we would like to only be visible to agents on a ticket (internal third parties for example) and not neccesarily to all parties with access to the ticket.

أضف تعليق

الرجاء تسجيل الدخول أو التسجيل لتقديم تعليق.

تسجيل الدخول
سجل

New Feature Request

المؤلف: Steve, Lam Hang
Last update: ١٦‏/٠١‏/٢٠٢٠
Category: Automations

Set replies from specific users as internal notes (via a trigger) - اقتراحات / Feature Request - Deskpro Support

Set replies from specific users as internal notes (via a trigger) Collecting Feedback

أضف تعليق

ملصقات