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Reassign ticket if agent logs out - اقتراحات / Feature Request - Deskpro Support

New Feature Request

29

Reassign ticket if agent logs out Collecting Feedback

Samuel Benoit

It would be helpful if you could set up a ticket update trigger that ran when an agent logs out.

This could be used to pass the ticket to another agent, a round robin or a queue.

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New Feature Request

المؤلف: Samuel Benoit
Last update: ٢٢‏/٠٣‏/٢٠١٩
Category: Tickets