Option to make a team selection mandatory when resolving a ticket - اقتراحات / Feature Request - Deskpro Support

Option to make a team selection mandatory when resolving a ticket Collecting Feedback

Glen Barrett - London

Similar to how custom fields can be configured to require the agent to complete the field through validation, this would also be useful to apply to other aspects of a ticket, such as ensuring an agent team assignment has been selected before resolving.

أضف تعليق

الرجاء تسجيل الدخول أو التسجيل لتقديم تعليق.

تسجيل الدخول
سجل

New Feature Request

المؤلف: Glen Barrett - London
Last update: ١٧‏/١١‏/٢٠٢٣
Category: Tickets

Option to make a team selection mandatory when resolving a ticket - اقتراحات / Feature Request - Deskpro Support

Option to make a team selection mandatory when resolving a ticket Collecting Feedback

أضف تعليق

ملصقات