Noises for notifications for tickets or IM - اقتراحات / Feature Request - Deskpro Support

Noises for notifications for tickets or IM Collecting Feedback

Orville Bailey

Feature that allows the user to turn on a visible; or Audible Notification - just like chat - when a ticket comes in. That would be super helpful.

Especially for our help desk where the agents do many different tasks and are not always looking at the screen constantly.

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Jonathan Brown

منذ 11 سنة

I would like to receive alerts for agent to agent chat messages. A sound would be nice, or an alert on the tab I have open, or even the desktop notification would be great! Thanks!

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New Feature Request

المؤلف: Orville Bailey
Last update: ٠١‏/١٢‏/٢٠٢٣
Category: Tickets

Noises for notifications for tickets or IM - اقتراحات / Feature Request - Deskpro Support

Noises for notifications for tickets or IM Collecting Feedback

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