Macro Action - Set No Agent Team - اقتراحات / Feature Request - Deskpro Support

New Feature Request

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Macro Action - Set No Agent Team Finished

Will Polley

Please extend the "no team" option from ticket triggers to macro actions. This would be very helpful in department transfer situations.

رد رسمي

Lara Proud

Hi Will, thanks for the suggestion this action has been extended to Macros to enable easier ticket transfers. To use a Macro to set no team you need to configure the action "Set Agent Team" and select "Unassign".

New Feature Request

المؤلف: Will Polley
Creation date: ٠٥‏/٠٧‏/٢٠١٦
Last update: ٣٠‏/١١‏/٢٠٢٣
Publish date: ٠٥‏/٠٧‏/٢٠١٦
Category: Automations

Macro Action - Set No Agent Team - اقتراحات / Feature Request - Deskpro Support

Macro Action - Set No Agent Team Finished

رد رسمي

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