Let Agents Customize Ticket Options (like Send User Email Notification) - اقتراحات / Feature Request - Deskpro Support

Let Agents Customize Ticket Options (like Send User Email Notification) Collecting Feedback

Christian Mattart

Some like it enabled by default, others don't. This should be a per-agent configuration option.

In fact, all the options for new tickets and new replies should be customizable by the agents (for organizations that would let their agents choose).

أضف تعليق

الرجاء تسجيل الدخول أو التسجيل لتقديم تعليق.

تسجيل الدخول
سجل

New Feature Request

ticket_options... (51.66 KB)

المؤلف: Christian Mattart
Creation date: ٠٩‏/٠٧‏/٢٠١٩
Last update: ١٧‏/١١‏/٢٠٢٣
Publish date: ٠٩‏/٠٧‏/٢٠١٩
Category: Tickets

Let Agents Customize Ticket Options (like Send User Email Notification) - اقتراحات / Feature Request - Deskpro Support

Let Agents Customize Ticket Options (like Send User Email Notification) Collecting Feedback

أضف تعليق

ملصقات

مرفقات