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Forward an email into an existing ticket - اقتراحات / Feature Request - Deskpro Support

New Feature Request

7

Forward an email into an existing ticket Collecting Feedback

Matthew Wray

It would be helpful if there was a mechanism that allowed you to forward an email into Deskpro and it gets processed into an existing ticket.

Perhaps through leveraging the ref code or using an email action codes to instruct the system.

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New Feature Request

المؤلف: Matthew Wray
Creation date: ٣١‏/٠١‏/٢٠٢٢
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