Customizing timeout before agent takes chat - اقتراحات / Feature Request - Deskpro Support

Customizing timeout before agent takes chat Under Review

Christian Mattart

When agents are online but don't take the chat for any reason, we should be able to customize timeout. At the moment, it will take around 2 minutes before timing out and display the ticket creation form.

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New Feature Request

المؤلف: Christian Mattart
Creation date: ١٢‏/١٠‏/٢٠١٦
Last update: ١٧‏/١١‏/٢٠٢٣
Publish date: ١٢‏/١٠‏/٢٠١٦
Category: Chat

Customizing timeout before agent takes chat - اقتراحات / Feature Request - Deskpro Support

Customizing timeout before agent takes chat Under Review

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