Adding Knowledgebase as an article in a ticket - اقتراحات / Feature Request - Deskpro Support

Adding Knowledgebase as an article in a ticket Collecting Feedback

Allan Banks

When adding a KB article you are provided the option of "insert the entire contents of this article into your reply" Most of our KB articles are PDF attachments but it doesn't attach these. Is there anyway to include attachments?

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Philipp Bartsch

منذ 8 سنوات

Define your .pdfs as downloads.

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New Feature Request

المؤلف: Allan Banks
Creation date: ١٥‏/٠٢‏/٢٠١٣
Last update: ١٠‏/١١‏/٢٠٢٣
Publish date: ١٥‏/٠٢‏/٢٠١٣
Category: Publish

Adding Knowledgebase as an article in a ticket - اقتراحات / Feature Request - Deskpro Support

Adding Knowledgebase as an article in a ticket Collecting Feedback

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