Add notes to locked tickets - اقتراحات / Feature Request - Deskpro Support

Add notes to locked tickets Collecting Feedback

When you lock a ticket it locks the ticket completely to that agent.

It would be helpful if locking could be more granular eg you could lock just replies or the properties box etc

We would like to be able to add agent notes to locked tickets but currently this is not possible.

الرجاء تسجيل الدخول أو التسجيل لتقديم تعليق.