跳到主要内容

New Feature: Better Email Previews on Mobile Devices - 新消息 / Product - Deskpro Support

Jul 24 2015

New Feature: Better Email Previews on Mobile Devices

作者列表

Do you check your DeskPRO email notifications on a smartphone or tablet? If so, you've probably noticed that the message previews you get aren't very informative.

On most mobile devices, the previews come out something like this:

 

REPLY ABOVE, REPLY ABOVE, REPLY ABOVE...

This was bothering us, so we've fixed it. In the next version of DeskPRO, we've tweaked the ticket notification emails so that, on most email apps, you get a preview of the actual message text:

 

 

For a few email apps, like Aquamail, you may need to change a setting to see the previews: see this article for details.

 

If you're a Cloud user, you will start seeing the improved previews in the next few days. DeskPRO On-Premise admins, update your helpdesk to the latest version to get this improvement now.

有帮助 没有帮助

73 人中 31 人认为这个页面有帮助

添加一条评论

请登录或注册以提交评论。

是否需要密码提醒?