跳到主要内容

New: Email Action Codes - 新消息 / Product - Deskpro Support

5月 1 2013

New: Email Action Codes

作者列表

Agents can now perform actions on tickets by entering special action codes to the top of their emails. Here's an example assigning an agent, setting the awaiting agent status, setting the priority adding a note:

#agent john@example.com
#status agent
#priority urgent
#note

John can you take a look at this asap.

Refer to our agent manual for a full list of email action codes you can use.

有帮助 没有帮助

117 人中 63 人认为这个页面有帮助

添加一条评论

请登录或注册以提交评论。

是否需要密码提醒?