Skip to main content

DeskPRO Build #5.2.2 Released - 新消息 / Release Announcements - Deskpro Support

12月 9 2016

DeskPRO Build #5.2.2 Released

Authors list

Improvements

  • Chinese language pack enabled
  • Ability to set a default language for chat widget when it is embedded on a webpage
  • You can now require user input when you use the regex validation option 
  • When you create a ticket via an API key a ticket log record is added

Fixes

  • Error viewing list of resolved tickets in agent interface (no results would display when you had clicked on 'Resolved' under Tickets in bottom left)
  • If an agent didn't belong to all permissions group they were getting a 'Select Brand pop up' that was an error when there was only one brand
  • Error with Google oauth login after 5.2 update: Exception: 0 Call to a member function getAttributes() on array
  • Fixed possible logged warning when an invalid filename is uploaded
  • Issue where going to /admin/start (post new install) was broken
  • Usersource 'Login Actions' is blank on new usersource form (if form is submitted a server error occurred)
  • You can now localize the 'Start a Conversation' phrase on the proactive chat widgt from Admin > Chat > Site Widget & Chat
  • Labels applied by automations decapitalize the label text
  • Creating a new user as an agent bypassed validation on fields that were marked 'agent must provide value'
  • Ticket form widget was not displaying correct departments for some users
  • Fixes to use of chat widget on mobile devices. User experience should be improved.
  • Banned email addresses will not appear in list of options when forwarding a message out of the helpdesk

 

If you are using DeskPRO Cloud, we will roll out this update to your helpdesk soon.

 

If you are using DeskPRO On-Premise, you can update your helpdesk to the latest version from your admin interface.

有用的 Unhelpful

32 of 54 people found this page helpful

添加一条评论

Please log in or register to submit a comment.

Need a password reminder?