Add Snippets and Attachments to the Follow Ups reply actions - 新消息 / Product / Product (Agent) - Deskpro Support

9月 6 2022

Add Snippets and Attachments to the Follow Ups reply actions

作者：Lara Proud
分类: Product > Product (Agent)

You can now use Snippets and add Attachments to Follow Up reply actions. We have added this functionality to Follow Up replies to make it easier for you to create and format these automated responses.

To use these features, open the follow up reply actions. In the top right-hand corner, Snippets and Attachments will be available to you in the editor to start constructing your follow ups. Previously, only the rich text editor was available for use, but with this change, you can build more standardized responses more efficiently.

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Add Snippets and Attachments to the Follow Ups reply actions - 新消息 / Product / Product (Agent) - Deskpro Support

Add Snippets and Attachments to the Follow Ups reply actions

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