跳到主要内容

Developing with Deskpro

在 Introduction 中
作者列表
已发布: 2022年7月18日|最后更新: 2023年3月6日

There are many ways to extend Deskpro or integrate with Deskpro depending on what you want to accomplish.

Webhooks and TriggersCopy link to Webhooks and Triggers to clipboard

Triggers are a powerful mechanism in Deskpro to perform actions based on certain events and criteria. Using triggers, you can call any kind of remote webhook or API.

Triggers are defined from within Deskpro itself and require no programming. More information about this can be found in the admin guide: Triggers

Website IntegrationCopy link to Website Integration to clipboard

You can install a small piece of Javascript code on to your website to let your users interact with your helpdesk via tickets and chat. See: Messenger Setup

Apps and WidgetsCopy link to Apps and Widgets to clipboard

You can create custom apps and widgets with Javascript and the Deskpro Apps SDK to enhance your agent interface with custom functionality. See: How Apps Extend Deskpro

APICopy link to API to clipboard

Finally, Deskpro has a comprehensive HTTP API you can use to do anything else not already covered. See: About the API

有帮助没有帮助

8 人中 5 人认为这个页面有帮助

下一个页面About the API

请登录或注册以提交评论。