This how-to guide follows on from connect to an API to store notes. We advise you to read this guide before continuing.

Now we have our notes app working, it's be great to open it from the "Ticket Additions/Actions" menu in Deskpro. We can do this with target actions.

Adding a Target Action

To add a target action, we must modify the target in our app manifest. Open manifest.json and make the following changes to the target and version:

{
  // ...
	
  "version": "1.0.2",
  
  // ...
	
  "targets": [{
    "target": "ticket_sidebar",
    "entrypoint": "index.html",
    "options": {
      "actions": {
        "linkTicket": {
          "type": "ticket_addition",
          "title": "Add Notes",
          "description": "Add general notes"
        }
      }
    }
  }],
	
  // ...
}
 copy

Next, we'll need to build and package our app again.

pnpm build:package
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Once you have created the updated app package zip file, found in ./build, upload it via Deskpro apps admin as we did earlier.

Refresh Deskpro and you shown now see our new target action button appear in the ticket actions menu.

Clicking on this new target action button will open out app.