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Showing results in Phản hồi for: “portal” (15)
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Tasks visible to clients (by agent choice) based on ticket
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Ability to customize satisfaction survey questions
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Better management of the categories
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Give Users Service (Support) Credits to use as part of their support contract
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Testing for Office Hours in Templates
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Improve the delay between New News Posts and New News email notifications
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Content "helpful" rating options
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List of tickets waiting customer
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Allow true search of feedback categories at feedback page
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Email & RSS feed for News
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Sort Replies in User Interface
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Allow Users to modify (edit & delete) their Comments
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Search for customer
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Allow subscription to Downloads
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Expiration option for News Articles like Articles