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Showing results in Phản hồi for: “Admin Interface” (15)
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Implement an all/none toggle on ACL lists
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Extend the allowed Helpdesk 'reset' time beyond 90 days (to unlimited)
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Add Not On Hold to Custom Filter Criteria
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Ability for Admin to remote logout agent
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Ask for feedback every Nth ticket...
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Admin: Add "You have unsaved changes" reminder
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Error Log Cannot Be Cleared from Admin Interface
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Manager Approval Process
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Managing Custom Fields in Admin
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Options to disable more Features for better usability
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Creating a snapshot of system setup and configuration on cloud
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Enable team sorting
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Allow admin to set agents offline for chat and voice
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The ability to set admins for specific brands
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Import/Export of objects from the admin area, such as triggers and templates.