Nhãn tìm kiếm - Deskpro Support
3 search results for "Lock Ticket"
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Be able to set automatic ticket lock permissions per user
We set tickets to automatically lock when opened by an agent, however, as Support manager I may want...
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Capability to add notes to a ticket locked by another user
Sometimes it's useful to be able to add notes to a ticket while another user is working on the ticke...
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Change the colour of the Ticket Lock notice when ticket locked by another user.
When a ticket is locked: 1. If the ticket is locked by the current user, show the lock message at th...