Nhãn tìm kiếm - Deskpro Support
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Exact links to tickets do not survive SSO if not logged in
We often receive notifications about new tickets via email. As an example: https://ithelp.brown.edu/...
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Non-english characters in urls
All of the non-english characters are changed to '-' in the urls. Can you replace these hu...
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Changing the Download URL occasionally generates incorrect file size
I've tweaked hotlinked URLs in some of our systems Downloads. Occasionally, changing the hotlink URL...
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Links in custom ticket fields
I'm unable to insert hyperlinks into custom ticket field titles, either by inserting a hyperlink (ju...
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Link knowledge base articles into ticket
Ability to link knowledge base (KB) articles into a ticket. Just like the sub menu in Actions of ti...
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Open shareable link to dashboard with Autorefresh ON
When opening a dashboard shareable link on a wall monitor, the Autorefresh checkbox should be initia...
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Send secure links to documents rather than the documentn themselves when emailing a user
I want to avoid attaching documents to emails for data security reasons. I would like to place the d...
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Custom Links dropdown in top menu
I would like the ability to add custom links in a dropdown somewhere in the top section (where chat ...