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Deskpro Support

News

News
thg 4 21 2021

Deskpro 2021.1.4 Release

Colin Dunn
0
Release Announcements
thg 3 16 2021

Deskpro 2021.1.2 Release

Colin Dunn
0
Release Announcements
thg 1 27 2021

Deskpro 2021.1 Release

Colin Dunn
0
Release Announcements
thg 12 8 2020

New structures for Guides

Stephanie Quadranti
0
Product
thg 12 4 2020

Deskpro 2020.3 Release

Colin Dunn
0
Release Announcements
thg 9 28 2020

Support for OAuth2 authentication for Office365

Phil Rigby
0
Product
thg 7 20 2020

Introducing our new Messenger widget

Matthew Wray
0
Product
thg 7 19 2020

New Email Templates

Emily Booth
0
Product
thg 7 19 2020

We've launched the new Help Center theme

Grace Howlett
0
Product
thg 7 19 2020

Deskpro 2020.2 Release

Grace Howlett
0
Release Announcements
thg 7 19 2020

Report on user waiting time and first reply time within working hours

Grace Howlett
0
Product
thg 7 19 2020

Control whether Pending status is counted in SLAs and Ticket Waiting times

Grace Howlett
0
Product
thg 4 16 2020

Deskpro 2020.1 Release

Grace Howlett
0
Release Announcements
thg 3 17 2020

Deskpro 2020.0 Release

Colin Dunn
0
Release Announcements
thg 11 25 2019

Approvals

Emily Booth
1
Product
thg 11 25 2019

Deskpro 2019.9 Release

Colin Dunn
0
Release Announcements
thg 11 7 2019

We've updated our Help Center to give you a preview of it's new design!

Grace Howlett
0
News
thg 10 9 2019

Deskpro 2019.8.1 Release

Colin Dunn
0
Release Announcements
thg 10 1 2019

Deskpro Security Update (2019-09)

Christopher Nadeau
1
News
thg 10 1 2019

Deskpro v2019.8.0 Released (Security Update)

Christopher Nadeau
0
Release Announcements
thg 9 20 2019

Deskpro 2019.7.4 Release

Grace Howlett
0
Release Announcements
thg 9 12 2019

Deskpro 2019.7.3 Release

Colin Dunn
0
Release Announcements
thg 9 11 2019

Deskpro 2019.7.2 Release

Christopher Nadeau
0
Release Announcements
thg 9 5 2019

Deskpro 2019.7.1 Release

Christopher Nadeau
0
Release Announcements
thg 9 2 2019

Feedback area changing to Community

Colin Dunn
0
Product
thg 9 2 2019

Automatically create tasks with relative due dates

Colin Dunn
0
Product
thg 9 2 2019

Addition of TLS 1.1 and 1.2 support for email connections

Colin Dunn
0
Product
thg 9 2 2019

CC'd users are now listed in each email message

Colin Dunn
0
Product
thg 9 2 2019

Deskpro 2019.7 Release

Colin Dunn
0
Release Announcements
thg 7 1 2019

Deskpro 2019.6.1 Release

Colin Dunn
0
Release Announcements
thg 6 27 2019

Forward and create new linked ticket

Colin Dunn
0
Product
thg 6 27 2019

Deskpro 2019.6 Release

Colin Dunn
0
Release Announcements
thg 6 27 2019

Improved Agent Permissions delineate access to Notes and Messages

Colin Dunn
0
Product
thg 6 27 2019

Set an automatic review/expiry date for article content

Colin Dunn
0
Product
thg 5 15 2019

Custom Fields for Downloads

Colin Dunn
0
Product
thg 5 15 2019

Office365 simple email adaptor over EWS

Colin Dunn
0
Product
thg 5 15 2019

Deskpro 2019.5 Release

Colin Dunn
0
Release Announcements
thg 5 7 2019

Deskpro 2019.4.1 Release

Christopher Nadeau
0
Release Announcements
thg 4 15 2019

Re-Open Tickets Time Limit

Emily Booth
0
Product
thg 4 15 2019

Deskpro 2019.4 Release

Emily Booth
0
Release Announcements
thg 3 19 2019

Deskpro 2019.3.3 Release

Grace Howlett
0
Release Announcements
thg 3 15 2019

Deskpro 2019.3.2 Release

Grace Howlett
0
Release Announcements
thg 3 13 2019

Deskpro 2019.3.1 Release

Grace Howlett
0
Release Announcements
thg 3 12 2019

Sub-Statuses

Christopher Nadeau
0
Product
thg 3 12 2019

Pending Status

Emily Booth
1
Product
thg 3 12 2019

Deskpro 2019.3 Release

Grace Howlett
0
Release Announcements
thg 2 7 2019

Deskpro 2019.2.3 Release

Colin Dunn
0
Release Announcements
thg 2 1 2019

Deskpro 2019.2.2 Release

Colin Dunn
0
Release Announcements
thg 1 30 2019

Deskpro 2019.2.1 Release

Grace Howlett
0
Release Announcements
thg 1 29 2019

Deskpro 2019.2 Release

Emily Booth
0
Release Announcements
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