The Glossary is used to provide definitions for terms you use in your Knowledgebase articles.

When you have a Glossary entry for a term it is shown underlined in articles on your Help Center the first time it appears, this enables Users to mouse over the word to see the full definition.

This can be useful to explain acronyms or technical terms for Users.

To access the Glossary go to Help Center, open the three dots menu and select Glossary.

To create a new word:

1. Click + Word. This will open a new word drawer in the application panel.

1. Enter the term(s) you wish to define in the Words field.

1. Enter the definition and click Create.

After you click create the term will appear in your Glossary list.

To edit an existing term in your Glossary simply click on it in the list. You can also search the Glossary for specific terms using the Search bar at the top of the content panel.