Ana içeriğe geç

DeskPRO Build #5.4.0 Released - Haberler / Release Announcements - Deskpro Support

Oca 31 2017

DeskPRO Build #5.4.0 Released

Yazarlar listesi

We are pleased to announce the availability of DeskPRO 5.4.0.

New Features

  • Zapier integration - more information here
  • Reject mail based on DKIM/SPF headers- more information here

Summary

New

  • You can now reject emails that fail DKIM/SPF checks
  • Zapier (beta) is now available

Improvements

  • Admin home will now detect invalid reveser-proxy configurations
  • Merging accounts when at least one account is an agent has been improved to avoid loss of information such as permissions
  • The system will automatically clean up old builds to save disk space
  • "Current Agent" trigger criteria has new options for: The ticket assigned agent or team, or the ticket followers.

Fixes

  • Fixed a regression where some reports using unqualified names in WHERE clauses (e.g. WHERE ticket.department = X instead of ticket.department.id)
  • Fixed a case of a logged error "You have requested a non-existent service..." when serving a branded asset
  • Fixed incorrect behaviour on ticket layouts when dependant fields used with 'only show when there is a value' option
  • Fixed a case of a logged error "setSession() must implement interface ..." when using http cache and user had no session
  • Fixed timezone correction popup appearing over on-boarding
  • Fixed loading external Twilio assets
  • Fixed mysql-schema.sql file in server report archive
  • Fixed Google Tag Manager conflicting with portal new ticket form
  • Fixed image attachment viewer in agent interface
  • Fixed a case of a logged error "explode() expects parameter 2..." in some ticket layout configurations
  • Fixed "New Problem" in new ticket and edit ticket
  • Fixed showing "Force HTTPS" option in admin setup when URL is not https
  • Fixed expired demos not being able to access license page to manage license
  • Fixed reports on KB views
  • Fixed various issues with massactions including "slow" checkboxes, resuming of real-time updates after closing massactions, and missing loading indicators

 

Update: Feburary 1st

We've issued a minor update this morning (5.4.1) to address two issues affecting some helpdesks:

  • In some cases, POP3 connections failed to work due to a certificate validation bug. (Quick-fix: Enable "no validation" from Admin > Tickets > Email Accounts > Each account).
  • In some cases, the admin dashboard would complain about improper server setup due to mismatching URI if you are using an HTTPS URL. This warning can simply be ignored.
Yararlı Yararlı değil

80 kişiden 49 kişi bu sayfayı yararlı buldu

Bir yorum ekle

Bir yorum gönderebilmek için lütfen oturum açın ya da kayıt olun.

Bir parola hatırlatıcısına ihtiyacın var mı?