Ana içeriğe geç

“Existing tables were detected in your database” error - Bilgi Bankası / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. Consider upgrading to Deskpro Horizon

“Existing tables were detected in your database” error

Yazarlar listesi

 

Question

I'm getting an error from the install wizard saying “Existing tables were detected in your database”. How do I resolve this?

 

Answer

The Deskpro installer creates a ‘deskpro’ database within MySQL. If this is not empty (for example, you partly installed Deskpro before, or you are trying to install a production version over your old test helpdesk), the installation cannot proceed.

The easiest solution is to connect to MySQL and create a new empty database, e.g.

 

mysql> CREATE DATABASE deskpro-live;

 

Then in config.php, edit this line:

 

define('DP_DATABASE_NAME', 'deskpro');

 

replacing 'deskpro' with the new database name e.g. 'deskpro-live'.

Deskpro will now use the new, blank database for installation, but you will still have the old database for reference until you choose to delete it.

Yararlı Yararlı değil

71 kişiden 30 kişi bu sayfayı yararlı buldu

Bir yorum ekle

Bir yorum gönderebilmek için lütfen oturum açın ya da kayıt olun.

Bir parola hatırlatıcısına ihtiyacın var mı?