Söketiketter - Deskpro Support
-
Can I show the Satisfaction survey only for tickets in a certain department?
You can do this by editing some email and portal templates so that the survey link is only shown for...
-
Can I show details for the most recent edit to a Knowledgebase article? (Old)
Question: By default, when you're viewing a Knowledgebase article on the user portal, Deskpro sho...
-
How do I add a custom favicon to the portal?
The favicon is the small icon displayed at the top of browser tabs and next to bookmarks. By def...
-
Change the name of the Contact Us tab
Question: Is it possible to customize the text for the name of the portal tab where users submit tic...
-
Include custom HTML files or execute custom PHP files in templates
These options increase the power of the template system. To use these options you need to enable a ...
-
Change welcome message based on usergroup
The welcome message template in Admin > User Interface > Portal Editor is a full template where you ...
-
I don't want to show the author for Knowledgebase articles
Question: How do I remove the author attribution for Knowledgebase articles on the portal? I don't ...
-
How do I remove chat from my portal while still offering chat on a different site?
Question: How can I remove chat from my portal altogether, but still allow users to chat from a diff...