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Product

New Feature: More Control Over Agent Notifications

New Feature: Set Up Permissions Faster

New Feature: Fast & Full-Text Search

Agent Interface Improved

New Feature: Winmail.dat: Outlook is Good

New Feature: Sort Past Tickets From CRM Records

New Feature: View Dismissed Browser Notifications

New Feature: Quick Assign To Yourself And Your Team

New Feature: Better Security With IP Whitelisting

New Feature: Round Robins

New Feature: Mobile Text Alerts