Gå till huvudinnehåll

DeskPRO Build #293 Released - Nyheter / Release Announcements - Deskpro Support

sep. 2 2013

DeskPRO Build #293 Released


We are pleased to announce a new release of the DeskPRO helpdesk platform, build #293.

The following is an automatically generated list of changes in this release:

  • NEW Agents with permission can now "login as user" from any profile tab
  • NEW New API call to clear sessions (e.g. can be called when a remote source resets password)
  • NEW Agents can now forward emails as attachments (e.g., "Forward as Attachment" in Outlook) which results in better processing of forwarded messages
  • CHANGE Sessions are reset when user resets password
  • FIX Conflicting event handlers could cause some clicks on results in quick-search from opening
  • FIX Macros not being applied when switching to note mode in agent ticket reply form
  • FIX Some unicode characters could be mangled by email processor with servers using libxml <2.7

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.

Hjälpfull Oanvändbar

34 av 82 personer tyckte att sidan var användbar

Posta en kommentar

Logga in eller registrera dig för att lämna en kommentar.

Behöver du en påminnelse om ditt lösenord?