Gå till huvudinnehåll

DeskPRO Build #126 Released - Nyheter / Release Announcements - Deskpro Support

Sep 20 2012

DeskPRO Build #126 Released

Författarlista

We are pleased to announce a new release of the DeskPRO helpdesk platform, build #126.

The following is an automatically generated list of changes in this release:

  • Fix error when trying to call method on popover page when its been unloaded
  • Fix snippets tooltip in chat
  • Fix fatal error about dev bundle not being enabled when requesting /dev/ in production mode
  • Update symfony sources
  • Update symfony version to 2.0.17
  • Fix floating sidebar from following scroll when its too long for the page
  • Run server checks again on settings page to catch import errors for web php
  • Fix a few XML declaration tags
  • Add billing totals to person and organization pages.
  • Add recent billing information to person/organization views.
  • Small timeout before using iframe history in IE to prevent access denied errors
  • Save raw addresses an email was sent to and use that for trigger criteria, instead of trying to figure out specific mailbox it was delivered into.
  • Fix archiving of old resolved tickets
  • Add currency option to ticket billing.
  • Fix when triggers set custom field that is later disabled
  • Do not initial ticket billing if not enabled, and ensure that the billing option on the reply form is always updated correctly after a reply.
  • Initial support for associating time charges/bills with tickets
  • Namespace messages passing from child to parent window so overlay widget doesnt try to act on ticketform messages
  • Add some logic to placement of tooltips so they dont overflow out of viewport
  • Allow agents to edit messages
  • Cleanup rejection view page a bit, allow reprocessing emails from admin interface
  • Clean up rejections list
  • Append message when full body has been clipped
  • Fix trailing dash
  • Fix internal email being prepended with extends tag in preprocessor
  • Catch rollback errors about no active trans so original exceptions log
  • Build script reverts any email templates
  • Support dutch/italian in email cutter through simple variable replacements in patterns file.
  • Fix when no cut was used, message_full would be empty but could still have empty elements, making the quote mark appear in agent interface
  • Fix an outlook cutter pattern for when theres a div wrapper after the hr
  • Fix editing layout template from admin interface always putting in subject
  • Add cutmarks that Outlook won't strip out
  • Fix error with DAYNAME() function in DPQL.
  • Add support for the REGEXP operator in DPQL.
  • Add additional MySQL pass through functions to DPQL.
  • Add DATE_FORMAT to allowed DPQL functions.
  • Setting should be 0
  • Add hidden setting for requrie agent marker, disable setting for upgrades who have custom templates that might have removed the marker
  • Fix warning when agent_ids choice is not array
  • Updated languages: Japanese - Japanese: Changed 8 phrases

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.

Hjälpfull Oanvändbar

36 av 81 personer tyckte att sidan var användbar

Posta en kommentar

Logga in eller registrera dig för att lämna en kommentar.

Behöver du en påminnelse om ditt lösenord?