I'd like to manage the out of office messages coming from users when a ticket is already created (I did already manage the out-of-office coming from agents). The best way would be to make a note instead of a reply. The current way to do this is automatic and relies on the subject beginning with 'Automatic Reply:' or 'Out of Office:' Can we configure the phrase corresponding to "out of office", knowing that in french, the text will be different
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