Is it possible to @mention a team in a note?
Example we have two people in the finance team.
So far we were mentioning each one individually. Can we do @finance, so they both get the mention?
@mention a team - Community / Feature Request - Deskpro Support
@mention a team Collecting Feedback
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Clint Broadhead
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For example there is an issue with the website. The support team (HelpDesk) can @ mention the web site team (WebGroup) with @WebGroup which will subsequently ping every member of that team.