It would be helpful if there was a mechanism that allowed you to forward an email into Deskpro and it gets processed into an existing ticket.
Perhaps through leveraging the ref code or using an email action codes to instruct the system.
It would be helpful if there was a mechanism that allowed you to forward an email into Deskpro and it gets processed into an existing ticket.
Perhaps through leveraging the ref code or using an email action codes to instruct the system.
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