Counting Call Transfers by Agents - Community / Feature Request - Deskpro Support

Counting Call Transfers by Agents Collecting Feedback

Jeff Hauman

At the moment you can report on how many times a call got transferred to an agent, we would like the ability to also be able to count how many times agents transferred a call away from themselves.

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New Feature Request

Författare: Jeff Hauman
Creation date: 10 mars 2021
Last update: 10 mars 2021
Publish date: 10 mars 2021
Category: Reports

Counting Call Transfers by Agents - Community / Feature Request - Deskpro Support

Counting Call Transfers by Agents Collecting Feedback

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