Svenska
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
In the User interface of the portal it's not possible for a user to see which Agents have been CC'ed on the ticket.
The interface allows a user to CC others, and if the people they add are not Agents, they show up in the 'Also on this ticket' list. However, if the people they add are Agents, the 'Also on this ticket' list shows 'No participants'.
It would be useful if all users involved in the ticket are displayed.
Posta en kommentar
Logga in eller registrera dig för att lämna en kommentar.