Allow incidents/tickets to be raised from Slack - Community / Feature Request - Deskpro Support

Allow incidents/tickets to be raised from Slack Report

Colin

It would be great if we could raise a ticket from Slack. Its used constantly and we also have Slack users who are not deskpro users, so we would like them to raise requests from Slack, so that the support team get the ticket and notifications/triggers.

We currently use Deskpro to Slack but would like the reverse flow!

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New Feature Request

Författare: Colin
Creation date: 25 okt. 2023
Last update: 4 dec. 2023
Publish date: 25 okt. 2023
Category: Integration

Allow incidents/tickets to be raised from Slack - Community / Feature Request - Deskpro Support

Allow incidents/tickets to be raised from Slack Report

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