Add option for agent to resend a chat transcript to a user - Community / Feature Request - Deskpro Support

Add option for agent to resend a chat transcript to a user Collecting Feedback

Ahmad Sahrizal

I think it will be very nice if Deskpro have feature to resend or download live chat transcript after live chat has ended. It is very useful when users ask the helpdesk to get chat transcript after live chat has ended with any reason (transcript not sent before, transcript was sent to another email, etc).

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New Feature Request

Författare: Ahmad Sahrizal
Last update: 6 feb. 2020
Category: Chat

Add option for agent to resend a chat transcript to a user - Community / Feature Request - Deskpro Support

Add option for agent to resend a chat transcript to a user Collecting Feedback

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