Would like to be able to set a reminder for a task, and have Deskpro email agent 15 minutes before task is due, rather than daily summary.
Ability to send reminders about Tasks as they are Due, rather than Daily - Community / Feature Request - Deskpro Support
Ability to send reminders about Tasks as they are Due, rather than Daily Collecting Feedback
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Currently ticket reminders only come once a day. Would like the CRON job updated to actually send the email reminder 15 or more minutes before that task is actually due to occur. The reminders should occur when the task it actually due.